Frequently Asked Questions

  • We are bound by law and ethics to keep everything you share with your therapist confidential. Winter to Spring Wellness is known as a “covered entity” under HIPAA, which means that we’re subject to all HIPAA rules and guidelines. This will be discussed with you in your first session in more detail.

  • Absolutely. We offer both teletherapy sessions to clients who prefer online to in-person appointments. These sessions are offered in a HIPAA compliant video platform.

  • Yes, we do! We accept many major insurance plans, including Blue Cross, Anthem, Optum, United, Aetna. This can vary by the provider. To view what insurance plans your preferred clinician accepts, please view their profile page for more information.

  • The initial session is the time for you to begin establishing rapport with your therapist. Furthermore, the initial session is where the therapist gathers vital information regarding the presenting concerns, goals, history and mental wellness. The allowed time frame for the initial visit is approximately 55-60 minutes.

  • Absolutely! We want your sessions to be successful and will tailor them to your needs. You can review our provider profiles online, or you can give us a call, and we’ll offer guidance based on specialties and certifications. Check out our provider profiles

  • You don’t have to do anything! If you want to make meaningful changes to your life and relationships, the length of treatment is based on your needs and goals. Your therapist will work with you to identify a treatment plan that suits your timeline. We promise we won’t keep you for longer than needed.

If you have more questions, please reach out to us!